Brad P.
Reviewed in Canada on March 30, 2025
Lasted about 6 weeks before it malfunctioned and the temp ran away. Hit 100 degrees before i realized it and killed $150 worth of fish. Cant find an email address to see if the company has any warranty on it.
Jodi Williams
Reviewed in the United States on January 20, 2025
Works as advertised.
SDB
Reviewed in Canada on August 30, 2024
Regretfully....I ordered two of the water heaters and intended to keep them as spare backup heaters for my 75 gallon long aquariums.After installing the heaters, one at each end of the long tank, they DID work to heat the water, .......BUT would NOT shut off?THEY JUST KEPT ON SLOWLY HEATING the water to over 27 degrees C, until I discovered the situation and unplugged them immediately. I repeated the same thing several times and the same thing happened, the thermostats will not shut off!The waters heaters would have killed all my pet fish, had I not discovered the problem in time.There has to be a defect in the heaters as both temperature controls (2) didn't work
joanne fonseca
Reviewed in Canada on November 16, 2024
Very disappointed with this heater quit working after 6 monthes. Not sure how to return it for a new one.
Pasha Uney
Reviewed in the United States on August 19, 2023
It's broken and I have used it for a month!Here is the deal though. Customer service is hard to come. So even though it didn't last long. They took to my bad review and sent me a new one!!! That says more than anything in my opinion. Thank you!!!
Customer
Reviewed in Canada on May 6, 2023
55 gallon aquarium. The look and feel of this heater is first rate. It took time the first time use to reach set temperature. This is normal as it reacts to the current temperature and shuts off often at the beginning. Reaches set temperature and easily maintains. Would recommend 100%
emilie m
Reviewed in Canada on October 13, 2023
Je suis très satisfaite de ce chauffe-eau. La température est toujours stable et bien réglée
April anderson
Reviewed in Canada on December 2, 2022
Really good heater. Will purchase this from now on
kandice
Reviewed in the United States on January 7, 2021
I have a 70 gallon tank, and I did not notice the temperature decrease to 50 degrees, no wonder my fish weren’t active. I bought this heater and it took about a day to return my tank to 80 degrees but my fish we’re definitely happy when it started getting warmer! I like the temperature control I set it to 80 a light goes on when it’s heating, it maintains the temperature. It’s really long so in order to submerge the whole heater I had to add water it touches the bottom. But overall I’m happy with my purchase.
Jennifer I Considine
Reviewed in Canada on January 6, 2021
Easy to install and works like a charm!
Paul
Reviewed in the United States on January 4, 2021
100% garbage. Arrived on Mar 22, 2025 via Amazon prime around 6PM. I submerged it in my 15 gallon long tank immediately, then set the heater to 80F around 8PM. I first turned the dial all the way up then all the way down before setting at 80F. My tank water registered 72F at this time. This is my Betta fish tank so it needs to be around 80F-82F. The next morning at 8AM, the temperature of the water was at 72.6F. The small increase in temp was probably due to the morning sun, not the heater. 12 hours and no temperature increase at all. Very disappointing. Confirming there is power to the heater because the ON light is red, but the heater is totally ineffective. Complete garbage, poor quality. Do yourself a favor and buy a brand name heater, otherwise you will be spending a lot more over the long run on these cheap Chinese heaters. I am processing my return as I am writing this review. btw, the top of the box (packaging) was slightly crushed because it came in an envelope, but I cannot confirm if this caused the damage. Buyer beware.
Henry Tran
Reviewed in Canada on December 12, 2020
The heater is perfect for my 90 gallon tank. It heats up the water quick.
TimK
Reviewed in the United States on November 3, 2020
Likes...1. It keeps my tank at a very consistent temperature (also see dislikes).2. Heating element is further protected in a sturdy plastic housing.3. Because of the housing, three widely spaced suction cups keep it in place. With large fish, that's a nice feature.4. Lots of power. 500 wattDislike...1. It took a lot of trial and error to get to an acceptable temperature setting. The "numbered temperature adjustment" is fairly useless.